BSI Financial Services Launches Tech-Driven HELOC Subservicing Solution

BSI Financial Services, a national mortgage fintech platform, has launched a specialized Home Equity Line of Credit (HELOC) subservicing solution designed to address critical inefficiencies in the HELOC servicing market. The new offering comes at a time when HELOC volume is growing, yet many servicers still struggle with inefficient draw management, inconsistent compliance controls, and suboptimal borrower experiences.

“HELOCs aren’t a side business—they’re an important portfolio driver for our clients,” said Allen Price, senior vice president of BSI Financial. “We recognized that traditional servicing approaches weren’t meeting the unique demands of HELOC portfolios, so we’ve developed a comprehensive solution that transforms the experience for both lenders and borrowers.”

BSI Financial’s HELOC subservicing solution features four key components:

• Frictionless Borrower Access: A checkbook-style system allows homeowners to make instant, self-service draws on their HELOCs.
• Risk Mitigation at Scale: Real-time foreclosure tracking paired with early intervention strategies protect the performance of HELOC portfolios.
• Investor-Grade Reporting: Clear, precise data dashboards give lenders confidence when measuring portfolio growth and performance.
• Fintech-Powered Compliance: BSI Financial’s proprietary Libretto™ compliance engine ensures adherence to essential regulations like the Real Estate Settlement Procedures Act (RESPA), and state requirements, right from the start.

BSI Financial’s proprietary technology stack, including Libretto and BSI ASSET360, makes HELOC servicing smarter, smoother, and more scalable for financial institutions of all sizes. Libretto automates daily quality assurance, reducing processing errors and identifying potential issues before they impact customers. BSI ASSET360 provides lenders and investors with real-time visibility into asset status and performance. Both systems help build confidence among lenders and servicers, consumers, investors and regulatory agencies.

“Our clients have been asking for a better way to service their growing HELOC portfolios,” added Price. “With this solution, we’re not just fixing the broken parts of HELOC servicing—we’re reimagining the entire process to deliver more value to investors, lenders and borrowers.”