Service 1st Strengthens Leadership To Advance Lending Verification And Compliance 

Service 1st, a provider of credit reporting and borrower verification solutions for the mortgage and financial services industry, has expanded its leadership team with four senior hires specializing in mortgage operations, sales, and technology. These industry veterans will help Service 1st accelerate loan processing, strengthen compliance, and enhance automation—ensuring lenders get faster, more accurate borrower verification solutions that streamline the loan origination process.

Joining Service 1st are Brad Shiller and Kerry Goodman as National Sales Directors, Elaine Edginton as Vice President of Operations, and Tom Moser as Manager of Systems Integration. Their collective expertise will drive the company’s strategic growth initiatives, expand lender partnerships, and optimize technology-driven verification and compliance solutions.

“Lenders today need verification solutions that keep pace with tightening regulations and shifting borrower expectations,” said Curtis Knuth, CEO of Service 1st. “By bringing in top-tier talent in sales, operations, and technology, we are expanding our ability to provide fast, accurate, and compliant credit verification solutions that reduce loan processing times by up to 50%—helping lenders stay competitive in a challenging market.”

Brad Shiller brings a strong background in business development and relationship management in the mortgage industry. He held key roles at Factual Data and Data Facts, where he was instrumental in driving revenue growth and expanding market share through strategic sales initiatives. 

Kerry Goodman has over 25 years of sales and business development experience in mortgage lending and real estate. He has held leadership roles at Indecomm, Verity Global Solutions, and LoanLogics, where he was responsible for developing key client relationships and driving significant business growth. 

Elaine Edginton has nearly four decades of leadership in mortgage operations. She has successfully built and managed high-performing teams and has expertise in leading audits, managing examinations, and implementing compliance frameworks. Prior to joining Service 1st, Edginton held executive roles at several large mortgage organizations, including CrossCountry Mortgage and Change Home Mortgage. 

Tom Moser brings an extensive background in technology and quality control within the mortgage industry. Prior to joining Service 1st, he served as Director of Technology and Quality Systems at Dart Appraisal, where he oversaw technology implementations and compliance initiatives. 

All four hires come as Service 1st continues to enhance its verification and credit reporting services. The company is investing in advanced automation and compliance solutions, including verification cascades and automated service ordering (ASO) technology, to help lenders navigate evolving regulatory requirements and improve operational efficiencies.