Servicing

Dovenmuehle Mortgage, Inc. (DMI), a mortgage subservicing company, is improving onboarding with its new Diagnostic Process. This approach helps DMI subservicing clients identify and evaluate organizational complexity, resource constraints and team readiness earlier in servicing transfer workflows. Early preparation using the Diagnostic Process improves servicing transfer outcomes and increases onboarding efficiency.

Ardley, creator of the technology that parses mortgage servicers’ entire portfolios and identifies viable new origination opportunities in seconds, has launched Ardley Platform, a new self-serve technology that provides direct access to Ardley’s most powerful capabilities. With Ardley Platform, servicers have a centralized hub to engage borrowers and drive new loan applications.

Vertyx, a provider of intelligent mortgage servicing technology built for enhanced portfolio performance, launched Homeowner Navigator, a platform providing AI-driven homeowner insights and omnichannel engagement with borrowers. The platform is designed to help mortgage servicers maintain visibility into borrower needs after closing, when opportunities to support retention, recapture and broader relationship growth are often harder to identify.

Sagent, a leading mortgage servicing fintech software company, announced that Land Home Financial Services, Inc. will deploy Dara by Sagent, an end-to-end, real-time mortgage servicing platform, to power its core, consumer, and default operations.

Vertyx, a provider of intelligent mortgage servicing technology built for enhanced portfolio performance, has partnered with Great Lakes Credit Union (GLCU), through its CUSO holding company GLCU Holdings LLC, to launch Vertyx CUSO LLC, a newly formed credit union service organization (CUSO) dedicated to transforming mortgage servicing with a member-first philosophy and shared, credit union focused technology.

Sagent, a provider of mortgage servicing technology, announced the launch of Dara Invoice, a real-time solution to eliminate the error-prone manual process currently used by servicers to manage invoices related to mortgages in default.

Sagent, a mortgage servicing fintech software company, announced a new partnership to aid the housing-affordability mission of Idaho Housing and Finance Association (IHFA) by implementing Sagent’s Dara Claims platform.

In its latest Insights Report, STRATMOR Group Principal Kris van Beever explores how lenders can operationalize their mortgage servicing strategies to meet today’s evolving demands.

Once viewed as a back-office function focused on cost containment, mortgage servicing is now a strategic lever for growth, borrower retention, and operational efficiency, according to STRATMOR Group Senior Partner Michael Grad in the advisory firm’s latest Insights Report.

Clarifire, a provider of modern workflow automation, announced that Indiana-based Merchants Bank has selected CLARIFIRE ® as its proven process automation platform. A full-service bank with nationwide mortgage operations, Merchants Bank will use CLARIFIRE to drive greater efficiency across its servicing organization and deliver more responsive, rapid results to borrowers.