In The News

FirstClose Integrates With Fiserv’s Mortgage Director

FirstClose, Inc., a provider of technology solutions for banks and credit unions nationwide, has partnered with Fiserv to provide services to Mortgage Director users. With the integration of the FirstClose ONETM platform into the loan origination system (LOS), customers can order instant and bundled reports on flood, valuation, tax and title directly.

Fiserv’s Mortgage Director is at the core of the Fiserv lending ecosystem. It streamlines lending operations and strengthens the lender’s borrower relationships. As more lenders look to diversify their business lines, FirstClose ONE’s integration allows current users the ability to leverage Mortgage Director’s platform for home equity loans and HELOCs. The LOS makes all the necessary functionality available within a single lending environment, which gives lenders satisfaction that everything they need is included in one place. With this integration, Mortgage Director customers have access to FirstClose’s automated ordering, which is customized to mimic a lender’s underwriting product matrix, streamlining the loan fulfillment process. 

The integration also gives Mortgage Director customers the ability to significantly speed up turnaround times and reduce costs, ensuring they stay profitable, while increasing borrower satisfaction. These efficiency gains also help financial institutions stay competitive, regardless of the current market conditions. FirstClose has several solutions to help lenders navigate the temporary restrictions due to the COVID-19 pandemic that keep consumers and agents safe through “no contact” services.

“Partnering with Fiserv gives us an opportunity to share the benefits of FirstClose ONE to a market that might be new to originating loans outside of first liens,” said Tim Smith, CRO and co-founder of FirstClose. “The landscape of the industry is changing dramatically and rapidly. More lenders will need tools to meet the changing demands of borrowers.”