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MBA Education Recognizes 23 New Commercial Certified Mortgage Servicer Graduates

MBA Education, the award-winning education division of the Mortgage Bankers Association (MBA), recognized 23 individuals who earned the Commercial Certified Mortgage Servicer (CCMS®) designation. The 2024 class is the largest graduating class in program history.

“Congratulations to this year’s class of exceptional graduates for earning a CCMS designation, one of the highest professional honors within the commercial real estate finance industry and one that is increasingly sought after,” said Christine Chandler, MBA’s 2024 Vice Chair and Executive Vice President, Chief Credit Officer and Chief Operating Officer with M&T Realty Capital Corp. “I am impressed by these graduates’ dedication to professional development and education and am fully confident that they will enjoy continued success and make impactful contributions that push their companies and our industry forward.”

CCMS candidates must accumulate a total of 100 points from the following three categories: professional work experience, documented education, and industry participation. They then must pass an exam that encompasses a multiple-choice portion and an oral exam testing applicants’ knowledge on the complexities and challenges of the commercial/multifamily mortgage servicing industry.

To be eligible for CCMS Enrollment, applicants must have a minimum of five years of experience. Applicants have the option to take additional courses to help them earn educational points and prepare for the exam.

MBA Education awarded the following industry professionals with the CCMS designation:

  • Nicole Althoff, CCMS: Assistant Vice President, Operations Production Support Specialist Sr, Financial Loan Servicing, PNC Real Estate
  • Christina Anderson, CCMS: Senior Director Business Enablement Servicing, JLL Real Estate Capital, LLC
  • Misty Barton, CCMS: Vice President, Asset Management, Real Estate Solutions, PNC Real Estate
  • Allison Dunaway, CCMS: Closing and Servicing Manager, American Fidelity Assurance Company
  • Michele L. Fernandez, CCMS: Vice President of Servicing, PGIM Real Estate
  • Brett A. Fuchs, CCMS: Vice President, PNC Real Estate
  • Christina Hayhow, CCMS: Senior Operations Manager, Real Estate Solutions, PNC Real Estate
  • Michelle Julian, CCMS: Senior Vice President, Asset Management & Reserve Depts, Real Estate Solutions, PNC Real Estate
  • Victoria Kratzberg, CCMS: Vice President, Operations Manager II, Covenant Administration, PNC Real Estate
  • Jake Koivisto, CCMS: Vice President, Operations Production Support Specialist II, Financial Loan Services, PNC Real Estate
  • Lisa Lundeen, CCMS: Senior Vice President, Agency Asset Management, Merchants Capital
  • Jilann Luth, CCMS: Senior Vice President, Servicing, Merchants Capital
  • George J. Martin III, CCMS: Manager, Investment Operations, PGIM Real Estate
  • Megan McConville, CCMS: Director-CMS Asset Management, Principal Real Estate Investors
  • Tiffany Musgrave, CCMS: Director, Mortgage Loan Servicing, Real Estate Investments, RECAP An RGA Company
  • Valerie Nichols, CCMS: Senior Vice President Loan Servicing, PNC Real Estate
  • Amy O’Brien Kane, CCMS: Manager, Accounting, PGIM Real Estate
  • Daniel P. O’Shaughnessy, CCMS: Senior Vice President, Director of Life Company Asset Management, Bellwether Enterprise
  • Brian Pounds, CCMS: Vice President, Senior Manager, Portfolio & Asset Management, Commercial Loan Servicing, Northmarq
  • Anne Seehusen, CCMS: Vice President, Senior Manager, Portfolio & Asset Management, Northmarq
  • Drew Simms, CCMS: Executive Director, Wells Fargo Corporate & Investment Banking, Leasing & SNDA
  • Jeanne St. John, CCMS: Executive Director, PGIM Real Estate
  • Toni Wobschall, CCMS: Senior Vice President, Escrow Team, Merchants Capital