nCino Gives Borrowers Instant, Credit-Backed Mortgage Prequalification From Their Phones

nCino launched LeadGen PreQual, a new capability within nCino’s Mortgage Point of Sale solution, that lets borrowers receive a real, credit-backed prequalification letter from their phone before they ever create an account or fill out a loan application with their lender.

Most lenders still require borrowers to create an account and complete a full application before receiving any indication of what they can afford, a barrier that often leads to borrower abandonment. To capture borrower interest earlier, many lenders have deployed lightweight lead capture forms that solicit basic financial information such as income and target purchase price. But because borrower-provided responses are unverified, those forms produce a soft lead rather than a credit-backed assessment of borrower capacity, leaving lenders to make product and eligibility decisions on unconfirmed data.

With nCino’s LeadGen PreQual, a borrower clicks a link from their loan officer and completes a short mobile-optimized form. With the borrower’s consent, a credit check runs automatically to gain early insights into whether a conventional loan may receive an Accept risk class from Freddie Mac’s Loan Product Advisor (LPA), including determination if the loan is eligible for an automated collateral evaluation (ACE) appraisal waiver. Based on the assessment results, credit information and the information from the short mobile-optimized form, the borrower may be able to immediately generate and download a prequal letter.

LeadGen PreQual is part of nCino’s Agentic Homeownership Journey, the connected, AI-powered experience nCino delivers across the mortgage lifecycle within Mortgage Point of Sale.

Key features of LeadGen PreQual include:

Flexible credit and verification options: Lenders can choose between a soft or hard credit pull, with the option to require asset and employment verification

Lender branding: The borrower-facing interface and prequalification letter can be fully branded to the lender

Seamless profile continuity: If a borrower later creates a loan application using the same email address, their profile carries forward with no re-keying required, keeping the borrower inside nCino’s intelligent platform as they move through a full application

“Borrowers today expect the same immediacy from their lender that they get from every other financial service they use,” said Casey Williams, general manager of global mortgage at nCino. “LeadGen PreQual meets that expectation at the moment it matters most, giving buyers a real answer about what they can afford from their phone before they ever step into a lender’s office.”