Process Improvement Column: Extending The Consumer Digital Mortgage Experience
EXOS Technologies, a ServiceLink company, and Blend, two leaders in the digital mortgage space, are collaborating in a dynamic partnership to further extend and enhance the consumer digital mortgage experience.
As part of the mission to offer a complete consumer digital experience, EXOS and Blend are partnering to deliver exact real-time appraisal scheduling functionality for lender clients using EXOS Appraisal, a core offering from the EXOS platform. This integration enables consumers seeking a new mortgage to seamlessly schedule appraisal appointments by accessing live calendars of tens of thousands of licensed appraisers in all 50 states. Borrowers digitally select the exact date and time of their preferred appointment and receive instant confirmation plus a photo of their appraiser and the make and model of their vehicle. By automating appraisal orders and empowering the home buyer to self-serve, lenders can deliver on faster closings.
“This is an exciting partnership as EXOS will help extend the level of digital connectivity for lenders utilizing Blend’s platform,” said Kiran Vattem, EVP, Chief Digital and Technology Officer. “EXOS helps address critical consumer touchpoints overlooked by most lenders.”
The EXOS Appraisal platform eliminates the back and forth that often slows down the appraisal process, therefore giving lenders the ability to close loans faster, improve pipeline management and boost consumer loyalty and satisfaction.
“Blend is committed to streamlining the mortgage workflow, and EXOS adds yet another dimension when it comes to driving efficiency and automation in the appraisal process,” said Brian Martin, head of Business Development at Blend. “Partnering with EXOS provides the opportunity to offer a more complete digital mortgage experience and help our customers interact with borrowers on a deeper level.”
Tony Garritano is the founder at PROGRESS in Lending Association. As a speaker Tony has worked hard to inform executives about how technology should be a tool used to further business objectives. For over 20 years he has worked as a journalist, researcher and speaker in the mortgage technology space. Starting PROGRESS in Lending Association was the next step for someone like Tony, who has dedicated his entire career to providing mortgage executives with the information that they need to make informed technology decisions to help their businesses succeed.
