Survey Results

PROGRESS in Lending surveyed its 90,000 plus readers and they were all united in how they saw the customer experience. In total, 100% of respondents view offering an automated customer experience as very important.

PROGRESS in Lending surveyed its 90,000 plus readers and they were pretty united in how they saw mortgage technology. In total, 75% of respondents view technology as a value add; only 25% described mortgage technology a necessary evil.

PROGRESS in Lending surveyed its 90,000 plus readers and they were all united in how they saw mortgage technology. In total, 100% of respondents view current technology offerings as status quo; 0% described mortgage technology as innovative and 0% called it outdated.

PROGRESS in Lending surveyed its 90,000 plus readers and they were split evenly over how best to use technology to get an edge. In total, 50% of respondents said the best use of technology is to automate the existing mortgage process; the other 50% said technology should be used to reinvent the mortgage process.

PROGRESS in Lending surveyed its 90,000 plus readers and they overwhelming say that eClosing technology is in demand these days. The results were conclusive. In total, 75% of respondents said that demand for eClosing is huge.

PROGRESS in Lending surveyed its 90,000 plus readers and they were split over how to define the borrower’s experience when applying for a mortgage. In total, 50% of respondents said the borrower path is average; 50% characterized it as poor and 0% said that it is great.

PROGRESS in Lending surveyed its 90,000 plus readers and they know what technology providers they want to work with this year. In total, 66% of respondents said they wanted to use all-in-one providers; and just 34% said they were looking for best-in-class providers.

PROGRESS in Lending surveyed its 90,000 plus readers and they were split over what technology will be most sought after this year. In total, 60% of respondents said that e-closing would be hot; 40% said point-of-sale would be the technology to get and 0% said LOS or PPE technology would be in demand.

PROGRESS in Lending surveyed its 90,000 plus readers and they overwhelming say that mergers and acquisitions are heating up. The results were conclusive. In total, 100% of respondents said that this will be a banner year for mergers and acquisitions.