In The NewsInnovation

Evergreen Home Loans Embraces Dynamic Workflow Technology

Clarifire, a provider of workflow automation, announced that Evergreen Home Loans has selected CLARIFIRE as its servicing workflow application. Evergreen, which has a servicing portfolio of $10 billion, plans to leverage CLARIFIRE to scale and increase competitive market share.

The smart automation capabilities of CLARIFIRE provide Evergreen the power to reduce any manual processes and increase the efficiency of its servicing operations. As market conditions point to volume increases in default due to natural disasters and other borrower hardships, the CLARIFIRE application was selected by Evergreen not only because of its ability to bulk automate high volumes and rapid intake but mitigate risks, improve customer responsiveness and adapt more quickly to industry changes in the coming months and years.

“This is a challenging time for many of our borrowers, and we want to be proactive in providing solutions to help them as they work to get back on solid financial ground,” said Scott Rodeman, VP of Servicing at Evergreen.

“We are delighted to partner with Evergreen and work together to implement the vision to eliminate the gap from origination to servicing and provide first-in-class customer centric automation, complete with robust default mitigation,” Clarifire CEO Jane Mason said. “As the market conditions change, more mortgage servicers are thinking outside the box when it comes to their technology. We look forward to helping Evergreen leverage the CLARIFIRE application to give their customers an effective, proven, automated option to request assistance and manage their current and future demands.”

A SaaS-based, intuitive workflow application, CLARIFIRE uses intelligent business rules to automate complex processes and distribute critical information and documents to users quickly, allowing them to respond faster to borrower needs. CLARIFIRE also enables investors, agencies, servicers, banks, borrowers, attorneys, and others to collaborate through a single, secure application. The application’s proven workout underwriting feature, the CLARIFIRE CALCULATOR, helps organizations rapidly complete all current GSE and government workouts along with workflow processes eliminating risk and lowering the cost of doing business.