In The News

Borrower OutreachIn The News

STRATMOR: The Moments That Make Or Break The Borrower Relationship

STRATMOR Group released “The ROI of “Why”: Fixing One Defining Borrower Moment Can Transform Your Business,” an in-depth look at how a single interaction can determine whether a borrower continues with a lender — or quietly walks away. The article, authored by STRATMOR consultant William Ayer, draws on STRATMOR’s extensive secret shopping program to reveal how often lenders unintentionally deliver experiences that feel “too transactional,” causing breakdowns in trust, conversion, and long-term loyalty.

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In The NewsPartnership

Partnership Seeks To Digitally Transform Fragmented Property Registration Processes

Rocktop Technologies, a provider of data orchestration and AI-enabled process automation for mortgage investors and servicers, announces a strategic partnership with Bron, Inc., a provider of property registration and compliance services. Working together, the companies will improve a fragmented set of processes that increases servicers’ risks and costs.

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Execs On The MoveIn The News

Optimal Blue Names Lanny Rogers Chief Financial Officer And Jeremy Moreno Chief Revenue Officer

Optimal Blue announced the promotion of Lanny Rogers III, CPA, to chief financial officer (CFO) and Jeremy Moreno to chief revenue officer (CRO). Their combined experience and long track records of leadership position the company to advance its next stage of growth and client success with a dedicated financial strategy function and strengthened revenue oversight.

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