Freedom Mortgage has suspended residential property foreclosures and evictions and has taken additional measures to assist customers, communities and employees grappling with the impact of COVID-19.
“These are very difficult times,” said Freedom President and CEO Stanley C. Middleman. “Our company is focused on proactively offering customers options. We aim to bring comfort to those who may be in fear of losing their homes due to the uncertainty and financial hardship caused by the COVID-19 pandemic. We will continue to monitor this situation and provide necessary updates.”
In addition to protecting its customers, Freedom Mortgage has transitioned its staff nationwide to work from home and will continue to provide customer service during regular business hours. Freedom encourages its customers who are facing hardships to call the company toll-free at 855-690-5900 for assistance. Customers are being asked to be patient while contacting the company, as it is handling an unusually high call volume.
“At Freedom, we recognize that we provide a valuable service to our economy and our customers. It is our responsibility to do our part to keep the economy whole,” added Middleman. “We are committed to staying on the front lines during this crisis and helping our borrowers in any way we can.”