Podcast: Improving The Customer Experience

Welcome to the Lending Buzz, the podcast that gives you the latest news, trends, insights and strategies to help you grow your business.

First up, in The My Take Section, I talk about new data that reveals how struggling homeowners are surviving COVID-19.

From there, In The Spotlight Section Special Guest Ashish Bisaria, EVP and Global Head of the Customer Experience practice at Firstsource, talks about how AI tools can improve the customer experience.

Check out the conversation here: