Roostify Enhances Credit Services Product To Speed Results
Through a new integrated service, Roostify customers can select tri-merge, single bureau, soft and hard credit pulls directly from the Roostify platform. Loan officers can then view detailed findings and refresh reports, as needed and from anywhere, using either a desktop or mobile device.
The credit inquiry is one of the foundational pieces of the loan process. The ability for loan officers to make sound and informed decisions about their mortgage pipeline is essential. Doing so quickly and accurately for every customer allows the loan officer to manage their business and set reasonable expectations for their customers.
Integrated credit is a core functionality to support Roostify’s recently announced Automated Conditional Approval. In conjunction with other core automated services like product selection and decisioning, the Roostify platform is able to maximize self-service workflows for consumers.
“At TD, know that delivering a legendary customer experience for mortgage borrowers starts with the application process,” said Steve Kaminski, Head of U.S. Residential Lending at TD Bank. “Enabling our borrowers to grant authorization for credit checks within the application creates a more seamless experience on the front end, and expedites a critical step for our loan officers on the back end.”
“We identified a friction point in the mortgage process and set out to address it,” said Travis Kniffen, Director of Platform Partnerships at Roostify. “Roostify understood that access to a quick and accurate credit report for every customer was vital when securing the loan. Roostify partnered with Factual Data for real-time insight within the Roostify platform. This enhancement allows lenders to make informed decisions at the time of application and reduce time-to-close cycles for all of our customers.”
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