Xactus Names Michael Crockett Chief Operating Officer

Xactus announced that Michael Crockett has been named Chief Operating Officer. Previously he served as Chief Data Officer.

In his expanded role, Crockett guides Xactus’ day-to-day operations and key departments including credit, verifications, and tenant screening. He also leads the strategic advancement of the company’s data innovation and Quality Assurance/Quality Control initiatives. In addition, Crockett evaluates internal and external customer experiences, focusing on enhancing its service quality, delivery, and technical support.

Shelley Leonard, President of Xactus, stated, “Michael is a true innovator and leader. I’ve been continually impressed by his ability to navigate complex challenges and foster genuine connections with those around him. His unique blend of operational expertise and people skills set him apart. I have no doubt that his contributions will continue to play a pivotal role in helping Xactus advance the modern mortgage.”

Crockett has more than 25 years of mortgage industry experience helping lenders mitigate risk. Prior to serving as Xactus’ Chief Data Officer, Crockett was the company’s EVP of Data Solutions. Previously, he served as EVP of Product Development at Credit Plus before Xactus’ acquisition of the company in September 2021. He joined Credit Plus in 2013 to create its QA/QC division. Before that, he held several senior executive roles at a national mortgage information company, including Senior Strategic Executive and EVP of Operations. He also formerly served on several advisory boards for mortgage industry associations and credit bureaus.

Along with serving as Xactus’ COO, Crockett is on the Consumer Data Industry Association Board. Crockett has a B.S. in Accounting from Stephen F. Austin State University.

“I’m honored to step into this position and help Xactus solve new client challenges,” Crockett said. “We have a rare chance to transform verifications at scale and help lenders keep pace in a fast-changing world. I’m looking forward to making the most of this opportunity.”